Vasa Hotel Surabaya, Surabaya
About the Hotel
Vasa Hotel Surabaya is a 5-star hotel located in the heart of Surabaya, Indonesia, known for its modern luxury design and strategic location. The hotel offers a blend of comfort, privacy, and access to key city attractions, making it suitable for both business and leisure travelers. It features an array of tailored experiences and first-class amenities, prioritizing guests' individual needs.
Location
Conveniently positioned only two minutes from the Satellite Toll road, Vasa Hotel Surabaya is approximately 30 minutes from Juanda International Airport. Guests can access shopping malls and various local attractions, while transport options include nearby train stations and taxis for easy city exploration.
Rooms
The hotel comprises 383 Rooms, Suites, and Residences that harmoniously blend luxury with convenience. Each room features floor-to-ceiling windows that provide stunning views of Surabaya's skyline. The Breccia Suites, spanning 753.5 ft², include a separate living area and luxurious bathroom amenities.
Eat & Drink
Vasa Hotel Surabaya hosts a variety of dining options, including an international buffet and the first Brazilian Churrascaria in town. Guests can enjoy traditional Indonesian flavors and international specialties crafted by a skilled culinary team. The Lobby Lounge provides a cozy atmosphere for guests to unwind over pastries and coffee.
Leisure & Business
The hotel boasts an outdoor swimming pool available exclusively to hotel guests and a fitness center located on the fifth floor. It offers versatile event venues, including the Grand Ballroom, accommodating gatherings from small meetings to large conferences. Services for business travelers include high-speed internet and custom catering options.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Allergy-free rooms
- Elevator
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
- Golf course
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Children's menu
- Children's pool
- Children's play area
- Kids club
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Sun terrace
- Spa & wellness center
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel offers good service and a convenient location, although there were challenges with room readiness for early arrivals. The variety of Chinese dishes was notable, but preventive maintenance is needed. The dining experience was excellent, while finding taxis was difficult.
The hotel offers spacious and clean rooms that were available 3 hours before the regular check-in time at no extra charge, making it convenient for guests. However, the service was lacking with communication issues and staff not being as friendly. The location is very convenient for guests with their own transport, although it needs maintenance and can be exposed to heat. The dining experience was below expectations for a luxury hotel, with expensive food. On the positive side, the hotel is located near a big shopping mall and a staff member named Gilang was very helpful.
I was impressed with the spacious, bright, and clean rooms at the Vasa Hotel SURABAYA. The superb bathroom with new Japan tech added a luxurious touch to my stay. The friendly service made me feel welcome, although attention to small details in the rooms could enhance the overall experience. The hotel, while conveniently located, may benefit from a preventive maintenance plan to address some exposure to the heat in certain areas. Although the breakfast was satisfying, there were more affordable dining options available in the area.
My stay at the hotel was fantastic! The rooms were as comfy as always, with a superb bathroom featuring new Japanese tech. Everything was very clean, though I was surprised there were no pillows for the corner sofa. We had to wait a bit past 2 p.m for our room to be ready, even though check-in was supposed to be allowed at that time. Despite these minor inconveniences, the experience was great overall.
I had a wonderful stay at the hotel, with clean and comfortable rooms featuring a lovely view and superb bathroom with new Japanese technology. The service was very good, although there were slight delays in attending to small details in the rooms. The location was convenient with plenty of nearby restaurants and shopping options. The dining experience was excellent overall, especially enjoying the wide variety of Chinese dishes. The facilities were top-notch, making my stay enjoyable and relaxing.
The hotel offers spacious rooms with a superb bathroom equipped with new Japan tech, making it a comfortable choice for returning guests. The pantry and living room areas provide ample space, and the food is delightful. However, some service issues were noted, such as unfriendly interactions and feeling neglected at times.
I was pleasantly surprised to find my room ready 3 hours earlier than expected at the 2-room apartment suite, free of charge. Although the room was a bit slippery, it was overall a comfortable stay. The staff was friendly and professional, and I appreciated the convenient access to the lift. The location was surrounded by great food options, making it a bit exposed to the heat but still enjoyable. The dining experience was above expectations, especially when compared to other 5-star hotels in Surabaya, though it lacked breakfast. The facilities were top-notch.
I decided to stay at the hotel again because the rooms were quite comfortable, and they even allowed me to check in 3 hours before the regular time at no extra charge. However, the rooms had their own issues to deal with.
My stay at the hotel was just as comfy as always, with a superb view and a fantastic bathroom featuring new Japan tech. The service was friendly and helpful, though some small details in the rooms could be improved for a perfect picture. The location is very convenient if you have your own transport, making it a great place to stay.
The Vasa Hotel in Surabaya offers lovely and comfortable rooms that were available before the regular check-in time without charge. The staff was very courteous and patient, making my stay pleasant. The location, surrounded by great food options and close to restaurants and malls, made it a great place to stay despite being a bit exposed to the heat. The dining experience was impressive, even better than other 5-star hotels in Surabaya, although the prices were a bit high. Overall, the hotel provides a good value for money and excellent service.